Refund policy

Cancellations | Returns | Refunds

Cancellations by You.  You may cancel your reservation by providing not less than three (3) days prior written notice to reservations@thebeachoasis.co.  You will receive a future use credit upon such a cancellation.  Such future-use credit has no cash value and shall expire one (1) year after its issue. We do accept returns. Enhancement returns of reserved items that have been provided for your booking are returnable for 1 day from the delivery date and must be returned during the booking.

You will not receive any credit or refund for cancellations made less than three (3) days in advance.

Cancellations by The Beach Oasis.  The Beach Oasis may cancel your reservation at its sole discretion should inclement weather make the setup of your requested Furniture impossible or impracticable.  Upon such cancellation, you will receive a future use credit or refund, at The Beach Oasis’ sole discretion.  Such future-use credit has no cash value and shall expire one (1) year after its issue.

Should The Beach Oasis be required to cancel your reservation for any other reason, you may receive a refund of fees paid, future use credit, or reschedule your reservation, at your discretion.

Late Show and No Show

Should you fail to show up for your reservation within thirty (30) minutes of the scheduled start time The Beach Oasis may cancel your reservation or charge you a late fee of fifty dollars ($50) per thirty (30) minutes or portion thereof at its sole discretion.  If your reservation is canceled per the foregoing, no refund or future use credit will be provided.